Refund policy

Returns

I am an artist who works small batch, with a commitment to hand-crafted excellence. Linocut prints can never be standard because each is unique. We take the highest amount of care to ensure the images on the website are an accurate representation of the product you’re buying. However please bear in mind that screens do vary in colour, so your screen may not show a true representation of the product on sale. We hope you will share in the integrity and commitment with which our studio creates and dispatches every single one of our products. Once an order is placed it cannot be cancelled or returned.

You can return your order to us ONLY if it is damaged in transit. Please send us a photograph within 48 hours of receiving it, with all details, and we will contact you right away. We will replace your order within 2 weeks if the product is available and if not available we will refund the full amount. Refund will be initiated in 2 to 3 working days and the refund will reflect in your account within 7 working days.

If you have any questions about the art, please feel free to get in touch beforehand, so we can help you with whatever you need in order to be sure about your purchase. You can write to us at rachitavorastudio@gmail.com